ORDER SHIPPING TIME
PLEASE NOTE: In observance of the Christmas holiday, our offices will close at 3:00 PM on December 23, 2025, and reopen at 8:00 AM on December 29, 2025. Regular shipping and business hours will resume at that time. Please note that we will also be closed on January 1, 2026. We are grateful for your support and wish you and your loved ones a safe and happy holiday. —The Sulky Team
Thank you for shopping with us! Shipping options apply to in-stock merchandise for orders shipped within the United States and U.S. Territories (Puerto Rico and Guam).
In-stock merchandise shipped using our standard delivery option typically ships within 1-3 business days.
NOTE: Processing times may be longer during high-volume periods. Due to carrier capacity constraints, some shipments may experience delays, and tracking information may take up to 36 hours to update on the carrier’s websites.
DOMESTIC SHIPPING RATES
Domestic shipping rates are based on the total order amount, excluding tax and coupons.
Orders totaling $60 or more are always shipped for FREE via standard shipping in the United States, including Hawaii and Alaska.
Orders under $60 utilize the following shipping table based on standard U.S. shipping charges, including Hawaii and Alaska.
Up to $14.99: $5.95
$15.00–$24.99: $6.95
$25.00–$39.99: $7.95
$40.00–$59.99: $8.95
$60+: Free!
INTERNATIONAL SHIPPING RATES
International shipping rates are based on the estimated weight of the package. You can review shipping charges before finalizing your order at checkout.
International shipping rates do not include import fees, customs duties, or other charges. Sulky.com has no control over these charges, and they are the sole responsibility of the person placing the order.
APO/FPO BOXES
We proudly offer standard shipping to Military addresses! Please note that due to carrier size restrictions, not all items are available for shipment. Orders are shipped via USPS Parcel Post and may take 4-6 weeks for delivery.
EXPRESS SHIPPING OPTIONS
We offer express shipping options for both domestic and international orders. You can review these options and make your selection at the cart level and during checkout. Orders must be received before 2:00 PM ET.
SHIPPING CARRIERS
Parcel: Your shipment will arrive via UPS or USPS. Unless the carrier requests it and the order value exceeds $300.00, we do not require a signature for delivery. The carrier may leave the package if they deem it safe at a patio, garage, or exterior door. If you are not home and it is determined to be unsafe to leave the package, a note will be left with instructions on how to receive your order.
ADDITIONAL INFORMATION
Sulky.com reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Sulky.com is not responsible for any loss or damage to items after the carrier delivers to you. Once it leaves our warehouse, it is out of our control; however, we will work with the carrier to help resolve any issues.
All aerosol products must ship UPS ground.
CONTACT US
We love hearing from you! If you have any questions, please contact us, email us at customercare@sulky.com, or call us at 1-800-874-4115.
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